Thank you for attending the Authorized Agent Webinar. This page will help you find more in-depth information about topics covered in the webinar here on IMRF.org.
Please feel free to download the presentation and click the links highlighted inside it.
More Information and Resources
- Check the Authorized Agent (AA) Manual for answers to plan administration questions.
- View current and archived Employer Digest email newsletters
- Employer Support Videos: Watch tutorials on how to enroll a member, report wages and authorizing Web Assistants and Security Administrators
- Instructions on making payments to IMRF using EFT
Helpful Tips navigating Employer Access
- Don't get locked out—use the “Forgot Password” button.
- Five incorrect login attempts during any month will result in a 24-hour lockout.
- Remember to change your password every 30 days.
- Log in to your account at least once every 90 days to keep your account active. Inactive accounts are terminated.
- Authorized Agents whose accounts are terminated must re-register for an account. Web Assistants whose accounts are terminated can have them reactivated by their Authorized Agent.
Employer Access Tips and Tricks
Learn more tips and tricks on how to manage your Employer Access page here.
Employer Access Account
Connect with IMRF in Employer Access. Click here to send us a secure message.
Questions?
Call our employer-only number, 1-800-728-7971, Monday-Friday, 7:30 AM - 5:30 PM for access to an IMRF Representative who specializes in employer customer service.