Welcome to the Member Access Learning Center. On the right are key documents which will help you navigate our new Member Access. Below is a description of what is in each area.
Member Access Management: In this section you will learn how to self-register for Member Access and how to change your password and security questions.
Pension Profile: This section includes information related to adding a beneficiary, updating an address and phone number, and updating your communication preferences.
Online Tools: Here you will find instructions on how to apply for retirement benefits, disability benefits, or a refund of your contributions. You will also learn how to update your payment preference and tax withholding.
Planning: Please refer to this section when you would like a pension estimate.
Documents: In this section you will learn how to view and produce a document. There are also instructions on how to request a split payment.
Appointment and Workshops: This section includes information on scheduling an appointment or workshop.
Member Access FAQs: In this section, you will find frequently asked questions about setting up your new member access account, salary history, VAC and more.