Contact Us

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During the coronavirus pandemic, IMRF offices are closed to visitors. For member service inquiries during the pandemic, you may call our Member Services Department, send a secure message through your Member Access account, or email IMRF using this form: For employer customer service inquiries during the pandemic, email IMRF through your Employer Access account.

Call IMRF Member Services Member phone number: 1-800-ASK-IMRF (1-800-275-4673)
Mon-Fri, 7:30am-5:30pm CST
Send a Fax to IMRF 630-706-4289
Send a Secure Electronic Message Send a Secure Message
Send Mail to IMRF IMRF
2211 York Road Ste 500
Oak Brook IL 60523-2337
Visit IMRF

IMRF offices are closed to visitors during the pandemic

Main Office
2211 York Road Ste 400
Oak Brook IL 60523-2337
Mon-Fri, 8:30am-4:30pm CST

Springfield Regional Counseling Center
3000 Professional Drive Ste 101
Springfield IL 62703-5934
Mon-Fri, 8:30am-4:30pm CST


Field Services Find your regional Field Services Representative
IMRF Workshops Find a Workshop
IMRF Employer Services

For assistance with employer account related information, Authorized Agents, Web Assistants, and Security Administrators may call the employer only phone number:
Mon-Fri, 8:30am-4:30pm CST

Employment at IMRF Job Openings
Email Directory IMRF Email Directory
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Freedom of Information Act Requests FOIA Request System
Email FOIA Officer
Report a Violation via Global Compliance Services

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*This telephone number is not for customer service inquiries. For customer service inquiries during the coronavirus pandemic, email IMRF using this form: