Partner and Reciprocal Learning Center

Authorized Agent Webinar

Welcome to the Partner and Reciprocal Learning Center! Learn how to reset your password and security questions, add and remove team members, generate reports, respond to requests for information, send a secure message, file an Insurance and Union Deduction Data Collection and more.


Partner Overview Format
Doyle Rowe LTD Overview  PPT
NCPRS Overview PPT
AFSCME Overview PPT

Training Topic Format
Insurance and Union Deductions (CSV) CVS
Procedure to Properly Format Insurance and Union Deductions PDF
Insurance and Union Deductions File Specifications PDF

Training
Topic
+ Add Record
Format
Upload File
Format
Insurance and Union Deduction Procedure PDF PDF

Partner Training
Topics
Format
Reset a forgotten password PDF
Reset security questions PDF
Send a secure message PDF
Add a team member PDF
Remove a team member PDF
Re-send registration email PDF
Account summary procedure PDF
Respond to a request for information PDF
Generate a report PDF
Reimbursement method procedure PDF

Reciprocal Overview Format
Overview PPT

Reciprocal Training
Topic
Format
Reset a forgotten password PDF
Reset security questions PDF
Send a secure message PDF
Add a team member PDF
Remove a team member PDF
Re-send registration email PDF
Respond to a request for information Coming Soon
Generate a report Coming Soon