Web-based payments available for August payments to IMRF
August 20, 2003
If you are not the individual responsible for making payments to IMRF, please forward this memo to the appropriate individual.
In addition to our Pay-by-Phone electronic funds transfer (EFT) system, employers will be able to pay IMRF using our new Web-based payment system, Pay Online. IMRF worked with third-party vendor govONE Solutions to develop this system. GovONE has a proven track record of providing secure, reliable, and cost-effective payment solutions for government agencies and other public pension systems.
- The Pay-by-Phone system is available seven days a week, 24 hours a day. Calls must be completed by 2:30 P.M. Central Time on a business banking day for your payment to be effective the next business day.
- The new Pay Online system is a fully integrated, electronic payment solution available online 22 hours a day (with a nightly maintenance window), seven days a week. Web visits must be completed by 2:30 P.M. Central Time on a business banking day for your payment to be effective the next business day.
All IMRF payment types will be accepted by either EFT system.
While you must still send the required monthly wage documents to IMRF, several advantages are gained by paying with either EFT system:
- User-friendly and easy to use. The systems guide you through the process.
- Free of charge. The Pay-by-Phone System uses a toll-free number, and IMRF will pay all charges associated with initiating a debit payment from either the Pay-by-Phone or Pay Online system. (Employers should contact their bank to learn whether the bank will charge any non-ACH fee for using EFT.)
- Controlled by you. A payment is initiated only after your completed phone call or web visit to the system. This offers both timeliness and full cash flow control—no more need to issue checks.
- Secure. GovONE’s technology provides you with secure payment transactions. Payments made via the IMRF govONE systems can be sent only to IMRF.
If you are currently enrolled in Pay-by-Phone
If you are currently using the Pay-by-Phone system, you can use your existing govONE EFT Employer ID and PIN with either the Pay-by-Phone or Pay Online system.
Additional information about Pay Online can be found at www.imrf.org/employers/eft.htm. Effective August 25, 2003, links to IMRF Pay Online will be available on IMRF’s website, or you can visit the govONE site directly at www.payments-govonesolutions.com/imrf.
If you are not enrolled in Pay-by-Phone
If you would like to begin paying IMRF electronically, either by phone or online, you would complete and submit the enclosed IMRF Form 3.00, “Electronic Funds Transfer (EFT) Enrollment Form.” Download the form's instructions.
If you use multiple bank accounts to make payments to IMRF, you will need to complete a separate enrollment form for each bank account. You may obtain additional copies of the enrollment form from IMRF Online at www.imrf.org or by calling a Member Service Representative at 1-800-ASK-IMRF (1-800-275-4673).
You may enroll now. Once your account is ready for use, a confirmation letter will be mailed to you. The information will include your EFT number (assigned by IMRF), your generic PIN code, an introduction to the IMRF EFT Payment Systems, Pay Online instructions, and Pay-by-Phone instructions. Please direct questions concerning your enrollment to an IMRF Member Service Representative at 1-800-ASK-IMRF (1-800-275-4673). EFT information is also available at IMRF Online (www.imrf.org).
We hope you will agree that IMRF’s EFT systems are an excellent alternative to the manual check and remittance process.