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As the COVID-19 coronavirus has begun to spread, IMRF wants all stakeholders – especially IMRF members and employers – to know that their organization is preparing. Leveraging IMRF’s Business Continuity and Disaster Recovery Plan, the senior leadership team is taking action to slow the possible spread of COVID-19 within IMRF facilities, and discussing the evolving situation on a daily basis.
In addition, IMRF has been planning how it would continue to administer the pension fund in the event that the IMRF facilities – and/or many of our team members – are not available. This work involves affirming IMRF’s most critical business processes; and confirming how these processes would be executed if COVID-19 temporarily changes the ways IMRF traditionally delivers customer service. If such a scenario materializes, IMRF has confidence it will continue to execute its most critical business processes, which include delivering promised benefit payments, processing new applications and enrollments, and managing the new contributions and existing investments entrusted to the pension fund.
IMRF is committed to continue to communicate transparently with all stakeholders – especially its members and employers – regarding COVID-19. We are committed to continuing to make decisions and take actions that we believe are in the best interest of the health and safety of our team, and to continue to deliver our critical business processes without interruption.