IMRF Deposits Payments on the First of the Month
Your pension payments are deposited directly into your bank account on the first day of every month (check with your bank if the first is on a weekend or holiday).
You provided your direct deposit information to IMRF in your retirement application. If you need to change this information:
- The fastest and easiest way to submit changes is through your Member Access Account.
- If you need us to mail you a paper form, please call Member Services at 1-800-ASK-IMRF (275-4673).
Keep Your Information Up to Date
If Your Account Number Changes with the Same Bank
If you are changing account numbers with your bank but your bank routing number will be the same, you can complete a new direct deposit form or you can call an IMRF Member Services Representative at 1-800-ASK-IMRF (1-800-275-4673), Monday through Friday, 7:30 a.m. to 5:30 p.m., and provide us with the new number.
If You Are Changing Banks
IMRF requires a new direct deposit form if you are changing financial institutions -- we cannot accept this change over the phone or through email.
If Your Address Changes Tell Us Immediately
Although your payments are deposited directly, IMRF will continue to mail you income tax statements and other correspondence. If these documents are returned to us because of an address change we don't know about, your payments will be suspended until you change your address with us. You can change your address in your Member Access account or by writing us. If you write us, you must include your signature or we cannot accept the change. We cannot accept address changes over the phone or by email.
Make Your Changes by the 10th of the Month
You need to send any changes to IMRF by the 10th of the month if you want the changes to be processed in time for your next pension payment. If this is not done before we process your next payment, that payment may be delayed.
Direct Deposit is Mandatory
You will receive your payment by direct deposit. If you have any questions, call an IMRF Member Services Representative at 1-800-ASK-IMRF (1-800-275-4673), Monday through Friday, 7:30 AM to 5:30 PM.
