Illinois Performance Excellence (ILPEx), the recognition program of the Illinois Manufacturing Extension Center (IMEC), is hosting the Conference on Enterprise Excellence on Thursday, February 22, 2018 at Hamburger University in Oak Brook. The conference starts at 8:30 AM and ends at 4:30 PM. Register for the conference.
Whether you’re new to process improvement or are on the path to leading your organization to impressive results, the Conference on Enterprise Excellence highlights proven methods, strategies, and inspiration for all individuals seeking improvement. This one-day conference will feature recognized leaders from a variety of industries sharing best practices in leadership, strategy, customer engagement, operations, workforce, and technology.
Benefits of attending the conference include:
- Cost-effective and high-quality professional development sessions for staff at all levels of an organization.
- Improvement strategies focused on enterprise excellence that you can introduce at your organization, preparing you to engage with team/department improvement activities to organization-wide initiatives.
- Networking opportunities with leaders of role model organizations.
The ILPEx Recognition Program is Illinois’ Baldrige Performance Excellence Program affiliate. When an organization like IMRF submits an ILPEx Award for Excellence application, ILPEx takes a close look at the organization based on the Baldrige Criteria for Performance Excellence. When its evaluation is complete, ILPEx provides the organization with a feedback report identifying strengths and opportunities for improvements.
IMRF’s involvement with ILPEx started in 2009 with the submission of the organization’s first ILPEx Award for Excellence application. IMRF received a Bronze award in 2009 and two Silver awards, one in 2012 and another in 2014. In 2017, IMRF was recognized with the ILPEx Gold Award for Achievement of Excellence.
A few of the many improvements IMRF has implemented as a result of feedback from ILPEx include:
- A customer feedback program so it could better listen to its members and employers and make improvements to their customer service experience.
- The Leadership Scorecard, which summarizes IMRF’s progress towards achieving the goals established in its Strategic Plan.
- The IAPI (Identify, Analyze, Prioritize, Implement) process, a method that allows IMRF staff to solve problems and make decisions analytically.
- Benchmarking tools to measure IMRF’s success in key result areas.
IMRF and other award recipients will receive their official accolades at the ILPEx Awards for Excellence Ceremony following the conference.
Online registration for the ILPEx Conference on Enterprise Excellence and ILPEx Awards for Excellence Ceremony is available now through February 22, and starts at $129 per person.