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Structure and Organization of IMRF

Number of employees

IMRF employs more than 180 staff members who are responsible for administering three benefit plans with two benefit tiers.

IMRF was created by the Illinois General Assembly in 1939 and began doing business in 1941. The IMRF staff and Board of Trustees have the responsibility to protect the Fund and, consequently, the retirement of thousands of members.

Visit the About IMRF area for detailed information about IMRF.

Types of Positions at IMRF

To fill roles in IMRF's departments, we recruit a variety of positions in nearly every job category. Some examples of IMRF positions are:

    • Data entry/Imaging clerks
    • Accounting clerks
    • Accountants
    • Claims examiners
    • System administrators
    • Programmers
    • Business analysts
    • Network/PC Lan support staff
    • Computer operators
    • Investment analysts
    • Administrative assistants
    • Documentation and communications specialists
    • HR staff
    • Member services representatives
    • Field representatives
    • Mail center clerks


IMRF is organized into eight departments. Each department is listed below with a brief description of its function.

Benefits Department and its functions

  • Payment of retirement, disability, death and refund claims
  • Preparation of reciprocal retirement estimates
  • Administration of disability program
  • Monitoring and controlling claims in process
  • Input termination information
  • Perform disability and other necessary service audits
  • Provide user support for all systems used by Benefits

Finance Department and its key functions

  • Financial reporting for fund activities and investments
  • Collection and processing of cash receipts
  • Disbursement of all funds
  • Processing of employer wage reports
  • Member and employer account adjustments
  • Member and employer account analyses
  • Member identification maintenance

Legal Department and its functions

  • Legal: provides legal advice to all IMRF departments, offers counsel to the Board, reviews investment contracts, defends and prosecutes lawsuits
  • Communications: provides public information about IMRF by developing, maintaining, and producing all print materials (newsletters, benefit booklets, manuals, memorandums, automated correspondence, etc.) and by developing, maintaining, and producing content for IMRF’s Web page (www.imrf.org). Provides information to staff via printed technical procedure manuals, monthly Digest of Board meetings, etc. and also by developing, maintaining and producing IMRF’s intranet (Fund Connection). Also conducts research of members and employers through surveys and focus groups.
  • Legislation: pursues IMRF’s efforts toward the passage of legislation favorable to IMRF or the defeat of unfavorable legislation.

Human Resources Department and its functions

  • Administers all human resources functions for IMRF

Information Services Department and its functions

  • Design and develop computer-based Information Systems.
  • Modify systems to meet changing business requirements.
  • Coordinate PC acquisition, implementation and training.
  • Provide reliable and secure computing resource.
  • Telecommunications

Investment Department and its functions

  • Administer and Monitor IMRF Investments
  • Co-ordinate IMRF Cash Flow
  • Implement Asset Allocation Strategy
  • Monitor and Report Investment
  • Manager Activity and Performance
  • Monitor and Report Activities of Master Trustee

Field and Member Services Department and its functions

  • Field Services: Our seven Field Representatives provide information and assistance to our members and employers by conducting Member Presentations, Authorized Agent Workshops, Compliance Reviews, etc.
  • Member Services: Fifteen Member Service Representatives are available on our toll-free number from 7:30 A.M. to 5:30 P.M. Monday through Friday to answer members’ and employers’ questions

Office Services and its functions

  • Records — Maintains member electronic imaging systems, and employer files; verifies accuracy of member enrollment documents
  • Mail Services— Incoming and outgoing mail; receiving and stocking; issues office supplies; messenger services.
  • Purchasing — Equipment, supplies and services
  • Office space — Acquisition and design of office space
  • Premises and equipment maintenance
  • Copy Shop — Reproduction and bindery


If you have questions regarding IMRF, Communicate with Us.

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IMRF Online provides a brief summary of IMRF benefits and the adminstration of those benefits. IMRF members' and employers' rights and obligations are governed by Article 7 of the Illinois Pension Code. Statements in these publications are general, and the Illinois state law governing IMRF is complex and specific. If a conflict arises between information in these publications and the law, all decisions are based on the law.

Copyright Illinois Municipal Retirement Fund

Page Last Updated by JC on 11.23.2010