1.80 IMRF Website

IMRF employers and members can access information about IMRF by visiting IMRF’s website at www.imrf.org

A. Secure Employer Access

The  Employer Access area of IMRF’s website is designed to provide IMRF employers with information specific to their employer and members’ accounts. Employers must use the secure portal to submit monthly Wage Reports and Pensioner Return to Work data collections as well as enroll new members, terminate members who will no longer participate, and submit other claim forms and requests for information as needed.

Employers can use Employer Access to communicate with IMRF staff using the Secure Message feature. In addition to this, they are able to upload documents to IMRF as well as view a variety of documents from IMRF.

To gain access to this secure area, a newly appointed Authorized Agent ("AA") must submit the IMRF Form: Notice of Appointment of Authorized Agent. Once the AA's access is set up, they will receive a link via email to set up their password and security questions. Once the AA account is established, they will have the ability to manage the account including being able to add, change, or remove authorized users. Users are required to change their password every 90 days.

There are five types of Employer Access authorized user roles including an administator ("Admin"). One Employer Admin at the employer must be assigned as the Primary Contact. The Employer Admin designated as the Primary Contact will receive all payment, invoice, claim and other communications for your employer.

  1. Employer Admin: This user role administers account access as well as being able to view and use all functions of the secure site. The Employer Admin role is responsible for setting up and maintaining all other account access. The Authorized Agent will be set up as an Employer Admin once IMRF receives the Notice of Appointment of Authorized Agent. The AA will also be designated as the Primary Contact at the employer.

  2. Employer All Access: This user role has access to all functions but cannot set up or maintain access for other users.

  3. Employer HR: This role has access to member information and events such as submitting member enrollments, terminations, and disability claim information. This role can also submit retiree insurance deduction and pensioner return to work data collections, but cannot view of submit wage reports or adjustments, or make payments to IMRF.

  4. Employer Financial: This role has access to submit wage reports, adjustments, and insurance deduction instruction changes as well as being able to view and remit payments.

  5. Employer View Only: This role has access to IMRF communications, the Learning Center, and Educational Workshops Only.

Each employee who submits information to IMRF through Employer Access should have their own Employer Access account. Using another employee’s account to submit information to IMRF is the same as signing that employee’s name, instead of your own, on a form.

IMRF sends most employer communications electronically. We send these electronic communications to the email addresses in Employer Access. Each account owner should have their own unique email address entered into the contact information for the account. Your unique business email address will be your Employer Access User ID.

Keeping accounts active
Logging in to your Employer Access account at least every 60 days (especially AA accounts) keeps the account active. After an account has been unused for 90 days, IMRF begins the steps to delete the account.

Delete unused accounts
You should delete unused accounts as soon as they are no longer needed (for example, when an employee leaves). While IMRF will eventually delete unused accounts, from a security standpoint it is better if you delete an account as soon as you are aware that it is no longer necessary.

B. Secure Member Access

The  secure Member Access area of IMRF’s Website is designed to provide IMRF members with information specific to their IMRF account. Members can calculate pension estimates using their actual final rate of earnings and service credit. They can also submit a request for a formal pension estimate, make changes to their personal information, and view/change their beneficiaries. Eligible members can also apply for their pension or a refund as well as view and print various documents related to their IMRF member account or upload documents to IMRF through Member Access.

Retired members can view monthly payment details, view and change tax withholding, direct deposit and beneficiary information, and update their personal information. .

To gain access to this secure area, the member must complete the self-registration process.through our website. After self-registering, the user will receive an email to complete account set-up and access their information.

Please note: members cannot request a user ID and password by phone or email due to security restrictions. If the member forgets the User ID or password, they must use the respective links on the Member Access login screen to gain access to their account.