IMRF’s Regional Counseling office is located in Springfield at:
Suite 101
3000 Professional Drive
Springfield, IL 62703-5934
One goal of IMRF’s Springfield Regional Counseling office is to provide personalized service to our members in the Sangamon County area. Members who wish to meet with a Member Services Representative, whether the meeting is for a counseling session, request for information, assistance completing forms, etc., are required to schedule an appointment.
To schedule an appointment with a Springfield Member Service Representative, the member would call 1-800-ASK-IMRF (1-800-275-4673). Members who visit our offices without an appointment will meet with a Member Services Representative only when one becomes available.
Members and employers should continue to mail all correspondence, forms, etc. to our Oak Brook office.