At the Illinois Municipal Retirement Fund (IMRF), we know
the importance of data security. Whether you are a current
member or just visiting our Website, we are committed to
protecting the information and data you provide in the same
way we protect it when you provide it to us over the phone,
in person or through the mail. Because we value your relationship
with us, we have detailed below our privacy objectives for
We recognize and respect your desire for privacy
when it comes to your personal and financial affairs.
We attempt to protect online information according
to established security standards and practices, and
we continually evaluate new technologies for safeguarding
You may have the opportunity to provide information
to us through online surveys and forms. We use this
information to better understand member needs and to
provide quality services.
IMRF wants your visit to our Website to be informative and enjoyable. We use
information we obtain from you to help us continually improve the content, functionality
and overall usefulness of our Website. Please note that we generally do not collect
identifying information about you when you respond to a survey. If a particular
form or survey will collect identifying information, we will explicitly state
IMRF’s Member and
Employer Access accounts
contain a secure messaging function that allows members
and employers to send a message to IMRF through the
secure portal. Social Security numbers and other confidential
data are protected in the transmission between your
computer and IMRF when you use this secure messaging.
Email sent to IMRF outside of Member or Employer Access may pass through
private and public networks with varying levels of security. Some networks may
have taken steps to secure email transmissions while others have not, thereby
compromising the privacy and integrity of an email transmission.
An email transmission may be stored, copied, altered
or destroyed at any point during transmission. You
should never use regular email to transmit a Social
Security number or other confidential data.
If you do contact IMRF via email, we may preserve
the content of your message, your email address, and
our response so that we can efficiently respond to
questions you might have. We also do this in an effort
to meet legal and regulatory requirements.
IMRF will never send any confidential information
to you by email. We will also never send you an email
that requests confidential information from you, such
as your Social Security number, your user ID and password,
or other personal information.
However, we may send you email that requests you to
log in to your secure Member or Employer
Access account to view information specific to
your account. Such emails will always direct you to
visit www.imrf.org and
to log in to your secure account.
If you receive an email that directs you to another
website or asks for confidential information, do not
respond and contact IMRF immediately at 1-800-ASK-IMRF
When we begin sending email that notifies you of available
information in the secured MemberAccess area,
we will provide an opt-out procedure for those users
who do not wish to be contacted by email for any reason.
We do not share your email address or any other personal
information with any third parties.
Again, please use your own best judgment when sending
information via the Internet to an email address. Email
sent via the Internet may pass through private and
public networks with varying levels of security. Some
networks may have taken steps to secure email transmissions
while others have not, thereby compromising the privacy
and integrity of an email transmission. An email transmission
may be stored, copied, altered or destroyed at any
point during transmission.
If you have personal or confidential information to
relay to us, or need to obtain personal or confidential
information from IMRF, please use the secure electronic
message function of your Member or Employer
Access account or call an IMRF Member Service
Representative at 1-800-ASK-IMRF (1-800-275-4673).
To ensure the confidentiality of your information,
IMRF strongly recommends that you take the following
steps to ensure that your information is protected:
Do not disclose your user ID and password to anyone
Do not place your user ID or password in an accessible
Do not leave the computer unattended while you
are logged in to your account
Always log off of IMRF’s
secure areas when you are finished viewing or submitting
As you browse IMRF Online’s non-secure areas, no personal information
is revealed or recorded about you. Our server does log information about your
service provider, the date and time pages are accessed, and (if applicable) the
internet address linking you to IMRF Online. This information is used
solely for tracking the site’s usage and performance. IMRF does not share
this data with any third parties.
to the Statement
Evolving technology will continue to provide
us with new and better ways to use the web to
better serve your needs. We may revise or update
the IMRF Privacy Statement in the future to reflect
these technological advances, and we encourage
you to return to this page from time to time
for any updates.
Online Website Legal Disclaimer
At all times, the provisions of the Illinois
Pension Code govern the terms and conditions of the
Illinois Municipal Retirement Fund (IMRF) and all
benefits payable. In case of any conflict between
the Pension Code and public information found or
provided on this website or data submitted by an
employer, the Pension Code will always apply.
The Illinois Municipal Retirement Fund (IMRF) has
made every effort to present the public information
contained on this site accurately, but additions, deletions
and changes may occur and updates may not always be
timely. IMRF has no obligation to update this site,
and any information presented may be out of date and
may contain inaccuracies or errors. The public
information is also limited in nature and does not
contain all the applicable terms, conditions, limitations
or exclusions of the IMRF plan. Complete terms, conditions,
limitations and exclusions are found in the Illinois
Pension Code and can be obtained by contacting IMRF
or your Authorized Agent. Information supplied
by IMRF is provided "as is" and neither IMRF
nor its trustees or employees make any representation
or warranty with respect to the content or information
The information found via the secure areas of IMRF Online accurately
reflects IMRF’s current record. This record can
change because of an IMRF audit or because of new data
received from the employer or member.
Employer and member paper forms
and reports are date stamped when IMRF processes
them into our imaging system. This date is then used
as the date of receipt in IMRF’s
system. Paper forms may require a few days for processing.
If a submitted paper form is not shown today, please
check back at another time.
There are risks associated with using the Internet,
including, without limitation, the failure of hardware,
software and/or Internet connections. IMRF is not responsible
for any failures, distortions, delays, or other problems
resulting from equipment configuration, connection,
signal power, hardware, software or any equipment used
to access the Internet.
of Liability; Indemnification
You agree that IMRF, its trustees and employees
have no liability with respect to any claims, demands,
causes of action or damages (whether direct or indirect,
special, incidental, consequential or punitive) as
a result of your use of this Website or in connection
with your viewing any information contained on this
Website. You agree to use this Website and submit information
at your own risk.
You agree to defend, indemnify and hold IMRF, its trustees and employees harmless
from and against any claims, actions or demands, liabilities and settlements
including, without limitation, reasonable legal fees, resulting from, or alleged
to result from, your use of this Website.
to Other Websites
Some areas of this Website may provide links to other
external sites that IMRF does not own, control, monitor,
verify or influence. Information contained in the external
sites is not endorsed, authorized, monitored or verified
by IMRF. IMRF references sites that it believes may be useful
or of interest to you, but IMRF is not responsible for the
privacy practices or content used by other site owners. Accordingly,
IMRF does not make any representation regarding the accuracy
of such content. Your use of such external sites may be subject
IMRF employs certain security procedures
and processes to protect this Website.
You may not use any device, software, routine or agent to
interfere or attempt to interfere with the proper operation
of this Website, or with the security of this Website, or
any services, system resources, accounts, servers, or networks
connected to or accessible through this Website. You may
not intentionally take any action that imposes an unreasonable
or disproportionately large load on IMRF's infrastructure.
You may not create or use a false identity on this Website.
Collected from Users
IMRF routinely gathers data on usage of this Website,
such as how many people visit this Website, the sections
they visit, what time they visit, how long they stay,
etc. Please know that Website visitor data is collected
on an aggregate, anonymous basis. That means no personal
information is associated with this data.
to correct or update your information
If you note any inaccuracies with regard to any personal information that we
have about you, or if you wish to update any such information, you should fill
out submit the changes via Member Access by selecting the Profile tab at the
top of the page and submitting the appropriate changes.
of Information Displayed on this Website
Other than specific account-related information, any information
contained on this Website is general in nature and is not
a substitute for consulting a financial planner. It is not
meant to replace the advice of financial planning professionals.
This Website highlights IMRF and is for educational purposes
The amounts provided by our online pension estimators (including our Member
Access Pension Estimator) are estimates only and do
not commit IMRF to your future pension benefits. These estimates are
based upon certain projections and assumptions, including data that you enter.
Your actual benefits will be determined when you retire and will be based on
All information and content on this Website is solely
and exclusively the property of IMRF unless otherwise noted,
and may be protected by copyright, trademark and other intellectual
property laws. Unauthorized use of such information and content
may violate IMRF's intellectual property rights.
IMRF grants you a limited, nonexclusive license to display
and otherwise use this Website solely for informational,
noncommercial purposes and to print pages from this Website
in connection with such use.
IMRF reserves all other rights. You may not modify, perform,
publish, license, create derivative works from, transfer
or sell any text, graphics, logos and other source-identifying
symbols, designs, icons, images, software or other content,
products or services obtained from this Website.
You may not reverse-engineer, disassemble or decompile any software (including
tools, utilities, modules, applets and applications) included in any of the foregoing,
or used to manipulate, transmit or display any of the foregoing.
to Legal Disclaimer
IMRF may change or update this Legal Disclaimer from
time to time without notice.
BY USING THIS WEBSITE, YOU ACKNOWLEDGE AND CONFIRM THAT
YOU HAVE READ AND UNDERSTAND ALL OF THE ABOVE CONDITIONS,
TERMS, POLICIES, PROVISIONS, DISCLOSURES AND DISCLAIMERS,
AND THAT YOU EXPRESSLY AGREE TO BE BOUND BY THEM.
IMRF Online provides
a brief summary of IMRF benefits and the adminstration of those benefits.
and employers' rights and obligations are governed by
of the Illinois Pension Code.
Statements in these publications are general,
and the Illinois state law governing IMRF is complex and specific.
conflict arises between information in these publications and the law, all
decisions are based on the law.