Read about IMRF's e-Service initiatives

e-Service is the secure, electronic, and interactive expansion of customer service and communication excellence provided by IMRF to employers and members.

e-Service will enhance the IMRF experience for employers and members without detracting or replacing the organizational philosophy of ‘high-touch’ customer service and communication excellence.

e-Service will empower employers and members by simplifying and expediting the exchange of information with IMRF via the internet.

e-Service will improve information accuracy and reduce costs by reducing paper-capture and manual-update of information.

e-Service will serve as a catalyst for process re-engineering at IMRF.

Read IMRF's e-Service Vision and Goals