How do I establish an account for IMRF Online Employer Access?

The Authorized Agent for your employer should click here to register for an account. IMRF will mail (not email) the Authorized Agent a User ID. The letter will include the final instructions for establishing an Employer Access account.

If other employees assist in the administration of IMRF, the Authorized Agent should create Web Assistant accounts for them. The Authorized Agent can also appoint a "Security Administrator" to handle the creation of Web Assistant accounts. You should never share accounts, even within the same employer.

IMRF Form 2.80 is no longer a valid form and is no longer needed to apply for an IMRF Employer Access account.

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Someone besides the Authorized Agent (AA) at my employer does most of the IMRF work and uses the AA's User ID and password to log in. Why create Web Assistant accounts?

There are several reasons why it is important to create a separate web account for each person at your employer who uses Employer Access:

• When you log in to Employer Access as the Authorized Agent (or with any account), you are identifying yourself to IMRF as that person. Anything submitted through that account is considered "signed" by the account owner. Creating assistant accounts protects not only the AA, but the assistant, by creating a proper record of the person who submitted the information to IMRF, should there be any dispute.
  
  IMRF policy states that if an AA gives permission to another staff member to sign for him or her, the person authorized to sign should sign the AA’s name, then add “by” and sign his or her own name. Submitting information through a Web Assistant account adheres to this policy.
  


• When IMRF receives notification of an AA change, the AA account is automatically deactivated. Assistant accounts remain active, and the assistants will be able to log in to Employer Access to submit wage reports and other information to IMRF. However, if an employee had been using the old AA User ID and password, he or she would be unable to log in to Employer Access until the new AA completes the online registration process.

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I would like one of my assistants to perform the IMRF site administrative functions for me. How do I set this up?

If you would like to appoint someone at your employer as a Security Administrator for Employer Access, you should first create a Web Assistant account for that person. Once you have completed this step, you should designate that person as the Security Administrator through the "Create or Modify a Web Assistant" link.

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I have forgotten my User ID or Password. What do I do?

If you remember your User ID, follow the "Forgot your password" link on the Employer Access login page.

If you do not remember any of your login information, MRF will not provide assistance with a forgotten User ID for the IMRF Employer Access website.

If you are an IMRF Authorized Agent have forgotten your User ID, IMRF requires that you apply for a new account.

If you are a Web Assistant or Security Administrator, you must contact your Authorized Agent for assistance.

Please note:
If a User ID is not used for six months, it will become invalid.

If you are the Authorized Agent, contact IMRF to reactivate the account, or register for a new account.

If you are a Web Assistant, contact your Authorized Agent or Security Administrator to reactivate your account.

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What software do I need to access to the IMRF Online Employer Access Area?

Employer Access is optimized for use with Microsoft Internet Explorer version 6.0 (or later) or Netscape Navigator 7.0 (or later) and Adobe Reader 5.0 (or later). However, the most current version of most browsers should properly display Employer Access.

Most web browsers will automatically default to enable your browser for Java and JavaScript, and to accept "cookies". These functions are necessary for IMRF's Employer Access area to work correctly.

Browser Plug-Ins:
This website uses Adobe Reader 5.0 or later to view and print reference materials.

Click on the graphic below to download Adobe Reader, if needed:

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Which page should I bookmark (set as a favorite) so that I can go directly to my login?

Because Employer Access is a secure area of the website and is available only to those employers who have signed into their accounts, you cannot bookmark the sign-on page or any pages within the employer access area.

If you wish to bookmark a page that will take you directly to employer access, you should bookmark https://www.imrf.org/employeraccessv2

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IMRF has added a new function to the Employer site, how do I gain access to it?

The new function will automatically be available to the Authorized Agent ID. If the Authorized Agent designated a Security Administrator, this person must enable the new function by updating his or her own functions. If desired, the Authorized Agent (or Security Administrator) can then add the new function to any other assistants through "Create or Modify Web Assistant."

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My employer has a new Authorized Agent. What do I need to do for Employer Access?

When you complete and submit a new IMRF Form 2.20, "Notice of Appointment of Authorized Agent (AA)," to us, the former Authorized Agent account is deactivated. Any Web Assistant accounts will remain active. This is one reason why it is particularly important to assign separate web accounts for any employee who works with Employer Access. In the case of an Authorized Agent change, someone at the employer would still be able to log in to Employer Access to submit wage reports and other information to IMRF.

Once Form 2.20 is on file with IMRF, the new Authorized Agent should click here and complete online registration for the new Employer Access. A new user ID will be mailed.

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I have a question about the information that I am viewing. What do I do?

To ask a question about the information you are viewing, Call IMRF's Member Services Unit at
1-800-ASK-IMRF (1-800-275-4673).

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