Pay Online or Pay by Phone with IMRF's EFT payment system

Employers can now make payments to IMRF by Electronic Funds Transfer (EFT) either Online or by phone, through cooperation with third-party vendor GovONE Solutions. GovONE has a proven track record of providing secure, reliable, and cost-effective payment solutions for government agencies and other public pension systems.

now!

Additional information available about EFT:

• Forms, publications, and related web pages about EFT
• What payment types can the EFT system accept?
• What are the benefits of using the EFT system?
• How do I enroll my employer in the EFT system?
• What can I expect to receive when I enroll in the EFT system?
• What if I use more than one bank account to pay IMRF?

Forms and publications about EFT:

• IMRF Form 3.00, EFT Enrollment Form
• General Memo 489 was mailed to all IMRF employers on April 9, 2002 announcing the Pay-by-Phone EFT system.
• General Memo 510 was mailed to all IMRF employers on August 21, 2003, announcing the Pay Online EFT system.

Employer Enrollment Packet is mailed to the employer after an employer submits Form 3.00, and GovONE has tested the employer's EFT account:

Sample Welcome Letter

Question and Answer (Q&A) with Calling Card

Frequently Asked Questions about Pay Online(FAQ)

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What payment types can the EFT system accept?

All IMRF payment types will be accepted by the EFT system. To use IMRF’s new EFT system, you simply need a telephone or internet access. You do not need to have an Employer Access Account to use the Pay Online system.

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While you must still send the required monthly wage documents to IMRF, several advantages are gained by paying with the EFT system:

1. User-friendly and easy to use. The EFT Pay-by-Phone system is available 24 hours a day and can be accessed from anywhere by telephone. Pay Online is available 22 hours a day from any computer with internet access. Both systems will guide you through the payment process.
   
2. Free of charge. Accessing the Pay-by-Phone system is toll-free and all charges are paid by IMRF. Pay Online requires that you have internet access available but there is no additional charge to your for using the system. No more need to issue checks.
   
3. Controlled by you. A payment is initiated only after your completed call or successful online payment process. This offers both timeliness and full cash flow control.
   
4. Secure. GovONE’s technology provides you with secure payment transactions. Payments made on the IMRF GovONE system can be sent only to IMRF.

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How can you enroll to use the Pay by Phone or Pay Online EFT systems?

You will use the same Employer EFT number and PIN code for both Pay-by-Phone and Pay Online. If you have already signed up for Pay-by-Phone, you do not need to submit an additional form to Pay Online. Simply visit the govOne site.

To obtain a first-time Employer EFT number and PIN code, complete and submit IMRF Form 3.00, "EFT Enrollment Agreement." 

Please follow the instructions listed directly on the enrollment agreement and return it to:

ILLINOIS MUNICIPAL RETIREMENT FUND
2211 York Road
Suite 500
Oak Brook, IL 60523-2337

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What if you use more than one bank account to pay IMRF?

If you use multiple bank accounts to make payments to IMRF, you will need to complete a separate enrollment form for each bank account you use. You may obtain additional copies of the EFT Enrollment Agreement Form 3.00 from IMRF Online or by calling a Member Service Representative at 1-800-ASK-IMRF (1-800-275-4673).

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Confirmation packet to be mailed

You may enroll now. Once your account is ready for use, a confirmation packet will be mailed to you.

The information will include:

• your EFT number (assigned by IMRF), your PIN code
• EFT system instructions (Calling Card) with a Question and Answer section
• a set of Frequently Asked Questions.

Questions?

Please direct questions concerning your enrollment to an IMRF Member Service Representative at 1-800-ASK-IMRF (1-800-275-4673).

We hope you will agree that the IMRF EFT System is an excellent alternative to the manual check and remittance process you have been accustomed to using.

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